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Business Analyst in 10205 E 61st St. Tulsa, OK 74133 at SageNet

Date Posted: 7/3/2018

Job Snapshot

Job Description

Summary:

SageNet is looking for a creative individual with a proven track record to fix challenging business problems. This is a highly visible role, reporting to the Director of Program Management. This individual will need the ability to drill deep into complex issues to get a clear understanding of the current processes and then make recommendations on process improvements.

 

Responsibilities:

  • Responsible for streamlining and documenting the license renewal process for various hardware equipment
  • Collaborates with the Program Management and sales team to ensure that revenue is recognized in a timely and effective manner related to hardware licenses
  • Develops relationship with external hardware partners and internally collaborates with the engineering teams
  • In the short-term this person will ensure customer records in SageNet’s internal OSS are updated and match with the vendor’s data
  • Long-term this person will make recommendations and define requirements on how to automate the license renewal process
  • Assists the Program Management organization in developing a Process Manual to capture end-to-end process flows
  • Gathering business requirements on various software development or process improvement initiatives will be a large part of job

Job Requirements

Requirements:

  • Minimum of 5 years’ experience preferably in Telecom or Network solutions industry
  • Bachelor’s degree in MIS or related field
  • Individual with high level knowledge of firewalls, routers, and wireless equipment will be given preference
  • Prior experience with Fortinet Manager and Meraki dashboard preferred, not required
  • Process Improvement and Automation – experience gathering information from SMEs and translating those into requirements for IT
  • Six Sigma certification preferred

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